It was just another day at the office when Shade Works received a call from a potential customer asking about who we are and the window covering products and services we had to offer. It was from a mother in Toronto, Ontario, named Jennifer. As a single mom, it was very tough for her to find time to do her research, travel into stores to look at products and compare pricing across the board. She had heard about Shade Works and thought that they would be the perfect solution. Initially, Shade Works set up a professional to go into her home and measure all of her windows, finding a time that worked best for the customer. Next, our design team discussed all possible options for every room in her home. Jennifer could not be happier, all of the work she needed to get done was being completed in the comfort of her own home on her computer. Here are a couple of pictures to show what the windows looked like prior to the change: Once Jennifer had an idea of the products she wanted for the specific windows, she then ordered FREE Samples from Shade Works to see all of the collections and colours. A couple of days later the samples arrived on her door step and she was ready to test out the fabrics and colours and make a final decision! “The process could not have gone any smoother” said Jennifer. Shortly after the final decisions were made, an accurate quote was given to Jennifer (who was more than pleased with the numbers) and the order was placed. She was ready to transform her house into a home. Approximately 1-2 weeks later the products arrived. Shade Works immediately set up a date and time for a professional to go in and complete the install in a timely manner. Done and done. From the initial phone call, to the installation of the window coverings, Shade Works was there, every step of the way. Here are some of the after pictures:
Happiest of all was her son. He got to change the window covering in his bedroom from a plain white roller shade to an exciting Navy Blue Honeycomb Shade! It was his favourite colour and the smile on his face said it all! Here was the transformation:
Shade Works is proud to share this story with you as it shows our commitment and passion to helping our customers. Ultimately, the end result can only be a success when the customer is as happy as can be. Originally thought of as a difficult process, Jennifer was blown away at the convenience of the process of changing her window coverings, along with the efficiency of the Shade Works Team. Thank you Jennifer, it was a great experience! To start your success story contact us NOW by phone, 1-888-870-2130 or simply email us at help@shadeworks.ca. We are excited to help you through this process every step of the way! Have a great day!