The Shade Works Shopping Experience
We are committed to providing our clients with an easy and fun shopping experience. Shopping at Shade Works is convenient and relaxing and best of all, it can be done at home! We have outlined the shopping steps below! At any time, if you encounter difficulty or having any questions, our friendly customer service team is available at firstname.lastname@example.org Alternatively, Shade Works live chat is available from Monday-Friday 9am -9pm EST. 1. Browse our product categories and use the Shop By Room and Shop By Price Features. Visit our Glossary and FAQ pages to get to know our product line and options. 2. We definitely recommend that you visit our sample page and order free fabric samples prior to ordering. These samples will be delivered to your door in approximately 5-7 business days at no cost to you. If you would like more than 10 Sample Swatches, or would like your samples rush shipped, please contact our friendly Customer Service Team at 1-888-870-2130. 3. Once you have received your samples, test the swatches against your wall colour and existing decor. Hold up the swatch to the sunlight to verify the true colour and the light filtering/ room darkening effect. 4. Once you have determined your product and fabric, measure your window using the Shade Works Measurement Guide. If you require measurement assistance, we do offer a service that will set you up with a professional in your area! We have 1,800 licensed, bonded and insured working professionals across Canada waiting to help you! 5. Once you have obtained the precise measurements of your window, you are ready to place your order on the website. We do offer monthly promotions so its always a good idea to contact us prior to ordering and we can let you know if there are any coupon codes that apply to your order. 6. Place your order and your product will be shipped to your door, free of charge!